And if they think that this monitoring is going to help anything when people know about it, they need to learn about Goodharts’ Law:
When a measure becomes a target, it ceases to be a good measure
As soon as this becomes a thing people will get anxious and petty about it, and they will start trying to game the system, and that system gaming will take some portion of their focus away from driving and guess what, that’s going to make them worse drivers.
That’s what we did. We were told the negative criteria were frequent driving, night driving, and all the driving BS you’d expect - hard stops, fast corners, etc. The company used a phone app, so we only installed it on my phone, had it disabled most of the time, and enabled it once or twice a week for a painfully slow drive to the grocery store just around the corner.
We had an amazing score which resulted in… No discount! We actually paid more. We got some bullshit low percentage off which was simultaneously offset by a mid-year rate increase. They claimed they had to reevaluate our rates any time they added a discount. Total bullshit.
And if they think that this monitoring is going to help anything when people know about it, they need to learn about Goodharts’ Law:
As soon as this becomes a thing people will get anxious and petty about it, and they will start trying to game the system, and that system gaming will take some portion of their focus away from driving and guess what, that’s going to make them worse drivers.
That’s what we did. We were told the negative criteria were frequent driving, night driving, and all the driving BS you’d expect - hard stops, fast corners, etc. The company used a phone app, so we only installed it on my phone, had it disabled most of the time, and enabled it once or twice a week for a painfully slow drive to the grocery store just around the corner.
We had an amazing score which resulted in… No discount! We actually paid more. We got some bullshit low percentage off which was simultaneously offset by a mid-year rate increase. They claimed they had to reevaluate our rates any time they added a discount. Total bullshit.