Emails reveal Amazon has pushed back on FTC demands for data on all Prime users.
  • KoboldCoterie@pawb.socialEnglish
    1·
    6 months ago

    They claimed that the FTC never alerted them to any wrongdoing before filing the lawsuit, so how could they have known they were violating the law?

    “The police never informed me I was doing anything illegal before arresting me, so how could I possibly have known?”

    Ignorance of the law isn’t a defense against breaking it in any other sector…

  • Pistcow@lemm.eeEnglish
    1·
    6 months ago

    You know what’s been a great experience? Trying to quit Apple+. Took seconds to set up an account on my TV and weeks to cancel. Filled a complaint with my state AG.

      • Pistcow@lemm.eeEnglish
        0·
        6 months ago

        I disputed the charge every month for about three months. Turns out you need an apple device to reset your apple password or wait weeks for an arbitrary email to verify your account. I don’t own a single apple device, but my LG TV had Apple+.

        • kcuf2@lemmynsfw.comEnglish
          0·
          6 months ago

          How the fuck can they require you to have an apple device to reset the password?!?

          • TexMexBazooka@lemm.eeEnglish
            1·
            6 months ago

            My favorite is when they send a 2fa prompt to your phone when you’re trying to use find my iPhone

  • Xanis@lemmy.worldEnglish
    0·
    6 months ago

    I’ll say this: Grabbed a free month of Prime through Google Play. Went to cancel it before it charged me again and I had so much trouble figuring out how I decided that I couldn’t be the only one and ended up Googling it.

    You couldn’t quit in the Google Play Store. It wasn’t even listed.

    It wasn’t any form of subscription or listed as a membership on Amazon.

    You couldn’t end it by following QR codes or links supplied to you on Amazon itself.

    It wasn’t in your Amazon profile or Google profile.

    The ONLY WAY to cancel it was by scanning the QR code, following the link, clicking on a “Contact Support” button, clicking on another button under “Help Topics” that said, “How to end your Prime Membership”, and finally you were taken to a page where you could actually end it. Obfuscated like a motherfucker.

    • AtariDump@lemmy.worldEnglish
      1·
      6 months ago

      But the plans were on display…”
      “On display? I eventually had to go down to the cellar to find them.”
      “That’s the display department.”
      “With a flashlight.”
      “Ah, well, the lights had probably gone.”
      “So had the stairs.”
      “But look, you found the notice, didn’t you?”
      “Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.