This has already been tried in at least one court.
There was that story a while back about the guy who was told by an airline’s AI help-desk bot that he would get a ticket refund if turned out he was unable to fly, only for the airline to say they had no such policy when he came to claim.
He had screenshots and said he wouldn’t have bought the tickets in the first place if he had been told the correct policy. The AI basically hallucinated a policy, and the airline was ultimately found liable. Guy got his refund.
Interesting. A quick search around finds someone confusing a bot into selling them a Chevy Tahoe for $1 at the end of last year.
Can’t tell whether that one went to court. I can see an argument that a reasonable person ought to think that something was wrong with the bot or the deal, especially since they deliberately confused the bot, making a strong case in favour of the dealership.
Now, if they’d haggled it down to half price without being quite so obvious, that might have made an interesting court case.
This has already been tried in at least one court.
There was that story a while back about the guy who was told by an airline’s AI help-desk bot that he would get a ticket refund if turned out he was unable to fly, only for the airline to say they had no such policy when he came to claim.
He had screenshots and said he wouldn’t have bought the tickets in the first place if he had been told the correct policy. The AI basically hallucinated a policy, and the airline was ultimately found liable. Guy got his refund.
And the airline took down the bot.
Wasn’t there a car dealer bot that was promising cars for 5 dollars or something alike?
Interesting. A quick search around finds someone confusing a bot into selling them a Chevy Tahoe for $1 at the end of last year.
Can’t tell whether that one went to court. I can see an argument that a reasonable person ought to think that something was wrong with the bot or the deal, especially since they deliberately confused the bot, making a strong case in favour of the dealership.
Now, if they’d haggled it down to half price without being quite so obvious, that might have made an interesting court case.