• conciselyverbose@sh.itjust.works
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    1 month ago

    OK, in the rest of the world you have dogshit service. Why is that relevant to the fact that Americans are unwilling to do business with companies that don’t respect our time?

    Stolen packages aren’t an actual problem at any scale, and I’m willing to bet shrinkage from theft is meaningfully lower than it is in physical stores. Expecting people to sit around all day waiting for deliveries is a terrible trade off for a rounding error worth of loss to the retailer.