Purism makes premium phones, laptops, mini PCs and servers running free software on PureOS. Purism products respect people's privacy and freedom while protecting their security.
It’s just a shame there was all the allegations of them not honouring refunds. They would have to work very hard for me to even buy one of their products and I was originally quite keen. Pinephone delivered what I ordered. I would have much more trust for them.
I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don’t want it since it’s a bad, practically useless product now.
It’s just a shame there was all the allegations of them not honouring refunds. They would have to work very hard for me to even buy one of their products and I was originally quite keen. Pinephone delivered what I ordered. I would have much more trust for them.
I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don’t want it since it’s a bad, practically useless product now.
I reported them in my country for it.
Do a chargeback on your card
They only works within some months. People have waited on Purism for years.
I think that’s an american thing. Besides, that money is long gone since I made the purchase several years ago.
Allegations are real. It took them about a year to give me mine, and I only got ~60% back